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Privacy Policy

Privacy Policy

We know the importance of Personal Identification Data and the care that we provide them is vital to us. This Notice is to assure you that the information you provide us will be treated with the utmost responsibility. The personal identification, geo-location, contact and financial data requested are processed by JUAN CARLOS CALDERON JAEGER., In his capacity as responsible, with address at Calzada Emiliano Zapata 940-A, Colonia Terán, CP: 29050, Tuxtla Gutiérrez, Chiapas, Mexico. What's App Empresarial: 961 6541460, with the following primary purposes:

Your personal information, in addition to being necessary to provide you with an efficient service with the highest quality standards, will be used to provide the services and products you have requested, inform you about changes in them, and evaluate the quality of the service we provide.

For the aforementioned purposes, we require to obtain the following personal data:







However, you may express your refusal for the processing of your Personal Data regarding secondary purposes within a period of 5 business days after having granted your consent to this Privacy Notice by submitting a written statement stating such refusal to the address that above: in Calzada Emiliano Zapata 940-A, Colonia Terán, ZIP: 29050 Tuxtla Gutiérrez, Chiapas, Mexico.


We inform you that, when you register your account, make a purchase or register on our website, we will collect your Personal Data and obtain your consent for these purposes in accordance with the provisions of this Notice Of privacy.


In addition to the information you provide us, Café FINCA UNION may collect information such as the IP address, MAC address, type of user's browser, domain name and specific pages within the site through which they had access, as well as the interaction time with the CAFÉ FINCA UNION website, cookies and web beacons in order to fill in statistics on the browsing behavior of our users and direct you, on the same site, information on products that may be of interest to you. The personal information that you provide us is stored in controlled databases with limited access. In the case of the use of cookies, the "help" button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to make the browser notify you when you receive a new cookie or how disable all cookies.


When buying a product online, you will be asked for bank details which will be handled in a secure, complete and confidential way since we use SSL security certificates signed by a valid certifying entity (Let's Encrypt), which are created by a SHA256 encryption algorithm implemented under the secure TLS 1.2 protocol in such a way that the information sent is transmitted encrypted to ensure its protection. To verify that you are in a protected environment, make sure an “S” appears in the navigation bar (“https: // ¨).


Your Personal Data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of your Personal Data will be maintained by establishing and effectively maintaining administrative, technical and physical security measures, to prevent its damage, loss, alteration, destruction, use, access or improper disclosure.

In case of making any modification or update to this Privacy Notice, it will be made known to you on this page, always indicating the update date.

If you consider that the protection of your Personal Data has not been properly addressed, we inform you that you can go to the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, consult the following website:



ADDRESS: Calzada Emiliano Zapata 940-A, Colonia Terán, ZIP: 29050 Tuxtla Gutiérrez, Chiapas, Mexico

What's App Empresarial: 961 6541460


Or visit our website

Terms and conditions of use

Welcome to, who offers you website functions and other products and services when you visit or shop at, use Café FINCA UNION products or services, use applications for mobile devices or use software made available by in relation to the foregoing provides the Services under the following Conditions.

By using Services, you accept these Conditions. Please read them carefully.



We ask you to review our PRIVACY NOTICE, which also governs your use of the Services, so that you are aware of our practices.



Every time you use a Finca Union Coffee Service or send us an email, text message and other communications from any device, you are communicating with us electronically. You agree to receive communications from us electronically in a variety of ways, for example through the following types of data messages: email, text messages, push notifications from our app, or through notices and messages posted on this website or through others. Café Finca Union services, such as our Message Center. You agree that all contracts, notices, messages, and other notifications and communications that we send you by electronic means satisfy any legal requirement in writing and have full legal effect and validity.



All content hosted or made available through any of the Café Finca Union Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data collections are the exclusive property of Café Finca Union and is protected by Mexican, international and United States of America intellectual property laws.



The following is a non-limiting list of the registered trademarks of Café Finca Unión: Café Finca Union Additionally, the graphics, logos, page headers, button icons, scripts and service names that appear included or are available at Through the Café Finca Unión Services they are trademarks or represent the commercial image of Café Finca Union. The registered trademarks or the commercial image of Café Finca Union may not be used in relation to any product or service that does not belong to Café Finca Union, or in any way that is likely to cause confusion among users or that may belittle or discredit Café Union farm.



Subject to your compliance with these Conditions of Use and the General Conditions of the applicable Services as well as the payment of the applicable price, where appropriate, Café Finca Union or its content providers grant you a limited, non-exclusive, non-transferable license. and not sub-licensable, of access and use, to the Services of Café Finca Union for personal non-commercial purposes. This license does not include any right of resale or commercial use of any of the Café Finca Union Services or their contents; any right to compile or use any list of products, descriptions or prices; any right to make any use derived from the Services of Café finca union or its contents; to download or copy any account information for the benefit of another company; nor the use of search and data extraction tools or robots or similar.

Café finca union and its licensors, suppliers, editors, rights holders or other content providers reserve any right that is not expressly included in these Conditions of Use or in the General Conditions of Services. The reproduction, duplication, copying, sale, resale or exploitation of any kind of the Café Finca union Services or any part of them for commercial purposes is not permitted, in each case without our prior written consent. It is also not allowed to place or use placement techniques to introduce any trademark, logo or other information protected by copyright (including images, text, page layouts or formats) of Café Finca Union without the corresponding prior written consent. The use of meta-tags (meta tags) or any other "hidden text" that uses the names or brands of Café Finca Union is not allowed without our prior written consent. You will not be able to make an incorrect use of the Services of Café Finca Union. You are only allowed to use the Café Finca Union Services in a lawful manner. Any breach by you of these Conditions of Use or the General Conditions of the Services will lead to the termination of the licenses granted by Café Finca Unión.



You may need to create your own Café Finca Union account, access it and have a valid payment method associated with your account to use certain Café Finca Union Services. In the event of a problem with your selected payment method, we may charge any other valid payment method associated with your account. You can manage your Payment Options by logging into your account. When you use the Services of Café Finca Union, you are responsible for maintaining the confidentiality of your account data and your password, as well as restricting access to your computer and other devices, and you assume responsibility for any activities carried out from your account or using your password.


Café Finca Union markets products for minors, but sells them to adults, who can purchase them with a credit card or other authorized payment method. If you are under 18 years of age, you can use the Café Finca Union Services only with the participation and involvement of one of your parents or guardians.

Café Finca Union reserves the right to cancel accounts, remove or edit content, cancel orders in case of violation of these Conditions of Use, General Conditions of Services or any policy, terms and conditions of Café Finca Union, rights of third parties or commission of a crime or any conduct that damages the reputation of Café Finca Unión or the customer experience.



Users will be able to publish their opinions, comments, photographs, and other content; send communications; and submit suggestions, ideas, comments, questions or other information, provided that their content is not illegal, obscene, abusive, constitutes an assumption of threat or defamation, or invades the privacy of third parties, infringes intellectual property rights or of any other form is offensive to third parties or objectionable, nor does it consist of or contain computer viruses, political propaganda or advertising content, chain mail, mass mailing or constitutes any other type of "spam". The use of false email addresses is not allowed, nor is it allowed to impersonate the identity of another person or entity, nor to falsify in any other way the origin of any content. Café Finca Union does not guarantee to regularly review published content, but we reserve the right to remove or modify such content.


By posting any content or submitting any material for publication, and unless otherwise indicated, you grant Café Finca Union the non-exclusive, free, perpetual, irrevocable and fully sublicenseable right to use, reproduce, modify , adapt, publish, translate, create and exploit any derivative works and distribute and display their content throughout the world and through any medium. The ability to use the Café Finca Union website and the Café Finca Union Services is the only compensation for the rights you grant us for the content and other materials that you send or publish. You agree that the only compensation you will receive for the rights granted to Café Finca Union with respect to the materials and content that you send or publish is the right to use the Café Finca Union website and the Café Finca Union Services. It is understood that the foregoing is granted for the maximum allowed according to the applicable legislation. You grant in favor of Café Finca Unión and its sublicensees the right to use the name provided by you in relation to said content, if they so choose. You declare and guarantee to be the owner or in any other way control all the rights to the content that you may publish; that the content you provide is accurate; that the use of said content will not imply any breach of this policy and will not entail any harm to any person or entity; and that you will indemnify Café Finca Union with respect to any claims in relation to the content that you provide. Café Finca Union has the right but not the obligation to monitor and edit or remove any activity or content. Café Finca Union assumes no responsibility for any content posted by you or any third party.

Update: June 2021

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